THE EFFECT OF DIGITALIZATION ON FIDUCIARY ACCOUNTING SERVICES
This research aims to (1) analyze the impact of digital tools on the efficiency of fiduciary accounting services, (2) assess the challenges faced during digital transformation, and (3) evaluate the overall benefits of digitalization in fiduciary accounting. The survey method was selected as it allows for the collection of diverse opinions from fiduciary accountants. A sample size of 120 fiduciary accountants was calculated using Taro Yamane's formula from a population of 200 in Abuja, ensuring a representative sample. A leading fiduciary accounting firm in Abuja served as the case study to provide contextual insights. The reliability coefficient score of the survey was 0.85, confirming the consistency of the responses. The study found that digitalization significantly enhances service efficiency and accuracy, though challenges such as data security and the need for continuous technological updates persist. It recommends that firms invest in robust cybersecurity measures and regular training to maximize the benefits of digital tools.
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